Restaurant Manager

Restaurant managers organise the day-to-day running of their venue and make sure customers are happy with the food and service they receive.

Day-to-day Tasks

As a restaurant manager you will:

• plan menus with your chefs
• organise shifts and rotas for kitchen and waiting staff
• manage stock control and budgets
• work closely with food and drink suppliers
• make sure the restaurant follows licensing, food hygiene, and health and safety rules
• recruit new staff and help to train them
• work on plans for large events like weddings or birthdays
• deal with customer complaints

Skills and knowledge

• customer service skills
• leadership skills
• able to motivate and manage staff
• work well with others
• work well under pressure
• business management skills
• patience and the ability to remain calm in stressful situations
• knowledge of food production methods
• to be able to use a computer and the main software packages competently

Industry Qualifications 

You could move up to a management position after working as part of the restaurant staff, for example head waiter or kitchen manager. With experience you could take on more management responsibilities.

Back to Careers on the Isle of Man