Pensions Administrator
Day-to-day tasks
In this role you could:
- answer queries by phone, letter and email
- use a computer system to check and update records
- calculate the amount of money people will receive
- process money paid towards a person's pension
- transfer benefits from one pension to another
- arrange the payment of pensions
- keep up to date with pension and tax laws
Skills and knowledge
You'll need:
- customer service skills
- the ability to sell products and services
- to be thorough and pay attention to detail
- the ability to use your initiative
- the ability to accept criticism and work well under pressure
- persistence and determination
- patience and the ability to remain calm in stressful situations
- excellent verbal communication skills
- to be able to use a computer and the main software packages competently